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Clinical Supervisor
PLAINVILLE CT 06062
Category: Health Care Industry
  • Your pay will be discussed at your interview

Job code: lhw-e0-89772197

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Wheeler Clinic

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  4 Views, 0 Applications  
 
Clinical Supervisor
## Job Details
Master's Degree
LCSW
LMFT
LPC
Psychologist
at least two years of relevant experience required
**POSITION SUMMARY
The Helpline is a fast paced call center program with multiple crisis, intervention and referral lines The Clinical Supervisor functions as a member of a multi-disciplinary team and will provide administrative and clinical oversight, training, and supervision of Helpline staff members. In conjunction with senior management, the supervisor will be responsible for overseeing the day-to-day operations of the program. The supervisor will ensure services are delivered in accordance with agency and contract standards and that established benchmarks are met. Will provide direct telephonic assistance to callers as necessary to ensure optimal program functioning.
**EDUCATION AND EXPERIENCE/QUALIFICATIONS
Master's or Doctoral degree in Psychology, Marriage and Family Therapy, Social Worker, Counseling, or other human services related field plus at least 2 years post graduate experience is required.
**Licensure Requirements for Clinical Positions
Credential(s) Required: Connecticut LCSW, LPC, LMFT or Psychologist license required.
**MISSION STATEMENT
Wheeler provides equitable access to innovative care that improves health, recovery and growth at all stages of life.
**EMPLOYEE BENEFITS
Wheeler Clinic offers access to a comprehensive array of benefits, including:
For Good Health
* Anthem Medical, Prescription, Dental and Vision insurance
* Health Savings Account (HSA), with company contribution of $500 per year
* Wellness Programs
* Free annual flu shots
For a Secure Future
* Company paid Life and AD&D; insurance
* Company paid long-term disability insurance
For Retirement
* 403(b) Plan, with clinic contributions for eligible employees
For Career Advancement
* Education Reimbursement Program
* Training and development opportunities
For Work Life Balance
* Generous paid time off, including vacation, sick and personal leave
* Employee Assistance Program (EAP)- Free and confidential counseling
* Employee discounts at local spa and on cell phone services
* * *
**ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintains accountability for the achievement of program(s) goals, contract standards and staff compliance with organizational goals and deadlines (e.g., certifications, training, standards).
In conjunction with other leadership, oversees day-to-day operations, including scheduling and providing training necessary, to ensure that the program is operating with maximum efficiency.
Provides administrative, clinical and performance related supervision to staff, including training related to populations served including callers with suicidality, mental illness and/or substance abuse.
Develops staff by assessing and using supervisee strengths and recognizes supervisee's limitations/problem areas. Conducts effective performance evaluations, sets goals and objectives, and monitors performance.
Consistently acknowledges and appreciates each team member's contributions and effectively utilizes each team member to his/her fullest potential. Mitigates team conflict and communication problems. Sets and manages expectations.
With assistance of senior manager, hires and trains new staff.
Answers all contract lines and provides services according to contract standards. Provides support, guidance, referrals and information to callers and ensures staff members do the same.
Maintains legible, correct and complete Helpline call records and ensures staff does the same.
Provides on-call, and when necessary in-person, support to staff, including during overnight and weekend hours
Pursues training required to support attainment of department goals and to enhance professional competence.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Demonstrates leadership by reinforcing positive behavior and promoting recognition through the use of effective employee evaluations, employee appreciation, effective hiring practices, and accountability.
Regulatory and Corporate Compliance Responsibilities
a. Understands and adheres to Wheeler Clinic's compliance standards as they appear in the clinic's Corporate Compliance Plan, Code of Conduct, and Conflict of Interest Policy.
b. Completes all training in a timely manner as required by state and federal regulations (e.g., Compliance, Fire Safety, HIPAA HITECH, Infection Control, Sexual Harassment, etc) and specific to the department and position.
c. Keeps abreast of all pertinent federal, state and clinic regulations, laws, and policies as they presently exist and as they change or are modified.
d. Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
Performs other related duties as assigned.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
**_Wheeler Clinic is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class. Affirmative-Action Equal Opportunity Employer._****
EEO/M/F/Vet/Disabled
*Category:* Clinical
*Facility:* Plainville
*Department:* Helpline

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